PRIVACY POLICY

NEOS Development (M) Sdn Bhd

Last Updated: February 2026

1. Introduction

NEOS Development (M) Sdn Bhd (“NEOS”, “we”, “us”, or “our”) operates the website www.neos.my (the “Site”).

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”).

By accessing the Site or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Data
  • Full name
Contact Data
  • Email address
  • Phone number (including WhatsApp number)
Project Information
  • Property location or address
  • Property type (e.g., commercial or residential)
  • Estimated budget
  • Project requirements and development objectives
Technical Data
  • IP address
  • Browser type and version
  • Device information
  • Usage data collected through cookies and tracking technologies

3. Purpose of Processing

Your personal data may be processed for the following purposes:

  • To evaluate your property development needs and provide consultation or ROI analysis
  • To communicate with you via phone, email, or messaging platforms
  • To send updates, newsletters, or marketing communications (where consent has been provided)
  • To improve our website functionality, performance, and user experience
  • To manage internal administrative and operational processes using secure digital systems

We process personal data based on your consent and our legitimate business interests in providing development consultation services.

4. Disclosure of Personal Data

We may disclose your personal data to:

Service Providers
  • Automation and email platforms (e.g., Make.com, Zoho Mail)
  • Scheduling platforms (e.g., Calendly)
  • Cloud and productivity platforms (e.g., Google Workspace services)
Professional Partners

Contractors, consultants, or feasibility specialists strictly where required for quotation or project evaluation purposes

Legal Authorities

Where required to comply with Malaysian law, regulatory obligations, or lawful requests by public authorities

We do not sell personal data to third parties.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable legal, regulatory, or reporting obligations.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, misuse, alteration, or loss.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We may use analytics and tracking tools such as Google Analytics, Meta Pixel, and Hotjar to monitor site traffic and improve website functionality.

You may configure your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain features of the Site.

8. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010 of Malaysia, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Withdraw consent for marketing communications at any time

Requests may be directed to:
Email: neosaidevelopment@gmail.com

9. Notice at Point of Submission

The following notice shall appear directly below the form submission button on all contact forms:

By clicking “Submit”, you acknowledge that you have read this Privacy Policy and consent to NEOS Development (M) Sdn Bhd processing your personal data for consultation purposes, marketing communications via WhatsApp and email, and sharing relevant details with professional partners for project evaluation and quotation.